Executive Gold Star Renewal
Renew your Costco membership by clicking the "Add Renewal to Cart" button above*.
When renewing your membership, please note that all cards on the membership (primary and spouse cards) will be renewed. Please allow 24 hours to process and update your renewal.
If changes need to be made to your existing membership, please e-mail us at Costco.ca Comments and Suggestions or call 1-800-463-3783.
Membership: We will refund your membership fee in full at any time if you are dissatisfied.
Merchandise: We guarantee your satisfaction on every product we sell and will refund your purchase price, with the following exceptions:
1. Electronics: Costco will accept returns within 90 days from the date of purchase for televisions, projectors, computers, cameras, camcorders, touch-screen tablets, MP3 players and cellular phones and other products identified by Costco from time to time.
2. Diamonds: When returning items containing a 1.00 ct diamond or larger, Costco will require additional time to verify the diamond, in which case a refund will be approved upon positive verification. This process may require two to five business days.
If you request an item be picked up for return, the item must be packaged and available for pick up in the same manner as it was delivered.
If your order was delivered "curb side", it will need to be available for curb side pick up.
If the item arrived to you in a box, it will need to be in a box at the time of pick up.
Costco may in the future restrict its return policy regarding other products. Restriction will be shown at the point of purchase.