To help us assist you quickly,
please have the following
information available
when you call:

• Name
• Costco Membership Number
• Costco Item Number
  (printed on your receipt)
• Item Description and
  Model Number
• Serial Number
• Purchase Date

Receive free technical support and set-up help for any television, projector, computer, touch-screen tablet, camera, camcorder, MP3 player you purchase at Costco Canada.

• Speak with expert level technicians
• Enjoy easy-to-understand answers to your set-up and product use questions
• Get troubleshooting assistance
• Obtain warranty information and assistance
• Receive in-home service when in-home service is covered under manufacturer's warranty
• English and French speaking agents available
• All calls are handled in Canada and the U.S.
• This service is available exclusively for Costco Canada members
• Technical support for cellular phones is provided by the cell phone service provider.

Costco extends the manufacturer's warranty on televisions, projectors & computers (excluding tablets) to 2 years from the date of purchase if the manufacturer's warranty is less than 2 years.

See the manufacturer's warranty for specific coverage terms. For warranty service, contact Costco Concierge Services at 1-866-231-9731 Toll-Free

Costco will accept returns within 90 days from the date of purchase for the following items:

• Televisions
• Projectors
• Computers
• Cameras
• Camcorders
• Touchscreen Tablets
• MP3 Players
• Cellular Phones