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  • Renew your prescriptions by phone.

    Costco has an automated Interactive Voice Response (IVR) pharmacy line to make ordering refills quick and easy. It answers calls 24 hours a day, seven days a week and lets you skip the line to order refills.

    Here’s how it works:
    • Have your prescription bottle(s) ready.
    • Dial the Costco Pharmacy telephone number printed on the label.
    • To refill a prescription, press 1.
    • Enter your seven-digit prescription number found on the upper-left-hand corner of your prescription label using your phone’s dial pad.
    • You will be asked to confirm the number and first few letters of your last name.
    • Enter any additional prescription refills the same way.
    • Wait to hear when your prescription will be ready for pickup and simply hang up when you are done.
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