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Costco Technical & Warranty Service

Product Support, including how-to-guides,
troubleshooting and more.

Click here to find your device

Receive FREE technical support for televisions, projectors, major appliances, computers, tablets,
cameras, camcorders, smart watches, security cameras and digital music players purchased from
Costco Canada.
  • Speak with expert level technicians
  • Enjoy easy-to-understand answers to your set-up and product use questions
  • Get troubleshooting assistance
  • Obtain warranty information and assistance
  • Receive in-home service when in-home service is covered under manufacturer's warranty
  • English and French speaking agents available
  • All calls are handled in Canada and the U.S.
  • This service is available exclusively for Costco Canada members
  • Technical support for cellular phones is provided by the cell phone service provider
To help us assist you quickly, please have the following information available when you call:
  • Name
  • Costco Membership Number
  • Costco Item Number (printed on your receipt)
  • Item Description and Model Number
  • Serial Number
  • Purchase Date
Free Technical Support
Exclusively for members
TOLL-FREE 1-866-231-9731

2nd YEAR WARRANTY

Costco extends the manufacturer's warranty on televisions, projectors, major appliances and
computers (excluding tablets)
to 2 years from the date of purchase if the manufacturer's
warranty is less than 2 years.

See the manufacturer's warranty for specific coverage terms. For warranty service, contact Costco
Technical and Warranty Services at: 1-866-231-9731 TOLL FREE

WHAT IS COSTCO'S RETURN POLICY?

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