"Threshold" Delivery service provides delivery to the first dry area such as a garage, covered porch or just inside the exterior door of the building. This service does not include set up, assembly of items, haul away or removal of packaging materials.
1. Your item will be shipped to a local delivery terminal.
2. Once your order arrives at the local Delivery Terminal, the terminal will call you to schedule a delivery appointment.
- Deliveries are made between the hours of 7:00 a.m. and 7:00 p.m. Monday through Friday (may vary by region) and will be scheduled as a 4-hour window.
3. Your item will be delivered to the threshold of the building.
4. Upon delivery, please inspect your item(s). You will be required to sign a Proof of Delivery receipt. Please note any damage to the item or packaging on the delivery receipt or, if refusing delivery due to damage, please note "refused due to damage" on this receipt.
5. A signature is required for all deliveries; the driver is unable to complete delivery without a signed delivery receipt.
6. Please include a daytime phone number in the shipping information at the time of checkout.
Extraordinary delivery conditions may require an additional fee to be paid.