Gold Star Membership - New Signup
Gold Star Membership allows you to purchase products for personal use at any Costco warehouse throughout the world and on costco.ca. Includes a free Spouse card*. All memberships must be renewed annually.
*A Spouse refers to either a spouse or a family member 18 years of age or older living at the same address.
Print Costco's Membership Conditions, Regulations and Privacy Statement.
Costco’s 100% Satisfaction Guarantee
On Merchandise: We guarantee your satisfaction on every product we sell with a full refund. Product-specific limitations apply. See the membership counter for details.
On Membership: We will refund your membership fee in full at any time if you are dissatisfied.
Note: For Canadian residents only.
Membership: We will refund your membership fee in full at any time if you are dissatisfied.
Merchandise: We guarantee your satisfaction on every product we sell and will refund your purchase price, with the following exceptions:
1. Electronics: Costco will accept returns within 90 days from the date of purchase for televisions, projectors, computers, cameras, camcorders, touch-screen tablets, MP3 players and cellular phones and other products identified by Costco from time to time.
2. Diamonds: When returning items containing a 1.00 ct diamond or larger, Costco will require additional time to verify the diamond, in which case a refund will be approved upon positive verification. This process may require two to five business days.
If you request an item be picked up for return, the item must be packaged and available for pick up in the same manner as it was delivered.
If your order was delivered "curb side", it will need to be available for curb side pick up.
If the item arrived to you in a box, it will need to be in a box at the time of pick up.
Costco may in the future restrict its return policy regarding other products. Restriction will be shown at the point of purchase.