This item is subject to some delivery restrictions. Please proceed to checkout to verify if delivery is available to your postal code.

The estimated delivery time will be 4-10 business days in most areas from the time of order.

White Glove Delivery is included in the quoted price. 

Included: Room of Choice, Packaging Removal and Assembly to the included TV stand/legs

Not Included: Haul away and Assembly to fixed/flat mounts, tilt mounts, full-motion mounts, fireplace/TV stand mounts, ceiling mounts, and other mounts.

Important: The resting location of the TV must be cleared of all debris and existing TV(s) prior to the delivery team arriving.

Delivery Date Details: 
Appointment scheduled during checkout? Appointment is scheduled, see Delivery Time Window Details below. Appointment not scheduled during checkout? (Estimated Delivery Date provided)

• Once the product has shipped, you will receive a ship confirmation email.
• To schedule your delivery, click the “Schedule Appointment” link from your ship confirmation email and follow the online scheduling steps.
• Deliveries must be scheduled within 30 days of receiving your ship confirmation email. If the order is not scheduled within this timeframe the order may be canceled and refunded.
• Our Partner Carrier will contact you by phone and/or email after 3 business days from the ship date to schedule an appointment in the event you do not schedule your delivery online. This may delay your delivery.
• Available delivery dates vary by region, Monday to Saturday.

Delivery Time Window Details:

• Your 3-hour delivery window will be provided to the phone number in the shipping address the day prior to delivery by 8:00 pm Local Time.
• Delivery windows will be scheduled between the hours of 7:00 a.m. and 7:00 p.m. (May vary by region).
• The delivery window cannot be modified. If you cannot meet your delivery time window the appointment will be rescheduled for a later date.

Upon delivery, please inspect your item(s). A recipient at least 18 years of age must sign for delivery to be completed. Please note any damage to the item or packaging on the delivery paperwork.

The Delivery Services offered are subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel. Please check the measurements to make sure access will be available. In the event suitable access is not available inside your home, the delivery will take place via Threshold Delivery Service.

Extraordinary delivery conditions may require an additional fee to be paid to Costco.

For more information about this product, call the Hisense Customer Service Centre at 1-855-344-7367.

THE RETURN POLICY FOR TELEVISIONS, PROJECTORS, COMPUTERS, TABLETS, CAMERAS, CAMCORDERS, MP3 PLAYERS, AND CELLULAR PHONES IS 90 DAYS FROM DATE OF PURCHASE.

Manufacturer's warranty service is available on all electronics products. See manufacturer's warranty for specific coverage terms.

For COMPUTERS (excluding TABLETS), TELEVISIONS and PROJECTORS, Costco extends the MANUFACTURER'S WARRANTY to two years from date of purchase if the manufacturer's warranty is less than two years. Please call Costco Concierge™ Technical Support @ 1-866-231-9731 for warranty assistance.

PLEASE RETAIN YOUR RECEIPT FOR PROOF OF WARRANTY ENTITLEMENT. For FREE technical support, set-up help, or warranty assistance for televisions, projectors, computers, tablets, cameras, camcorders, and MP3 players, call Costco Concierge™ Services @ 1-866-231-9731.

This service is available exclusively for Costco members.

If you are shipping this item to a participating province, a waste recycling fee will apply to your order at checkout.