This item is subject to some delivery restrictions. Please proceed to checkout to verify if delivery is available to your postal code.

Not Included: Placement in your room of choice, removal of packing materials, assembly and haul away.
Included Services: Threshold Delivery. This service delivers to your first dry area such as a garage or covered porch.

Preparing for Your Delivery

Delivery Date Details: 
Appointment scheduled during checkout? Appointment is scheduled, see Delivery Time Window Details below.
Appointment not scheduled during checkout? (Estimated Delivery Date provided)

• Once the product has shipped, you will receive a ship confirmation email.
• To schedule your delivery, click the “Schedule Appointment” link from your ship confirmation email and follow the online scheduling steps.
• Deliveries must be scheduled within 30 days of receiving your ship confirmation email. If the order is not scheduled within this timeframe the order may be canceled and refunded.
• Our Partner Carrier will contact you by phone and/or email after 3 business days from the ship date to schedule an appointment in the event you do not schedule your delivery online. This may delay your delivery.
• Available delivery dates vary by region, Monday to Saturday.

Delivery Time Window Details:

• Your 3-hour delivery window will be provided to the phone number in the shipping address the day prior to delivery by 8:00 pm Local Time.
• Delivery windows will be scheduled between the hours of 7:00 a.m. and 7:00 p.m. (May vary by region).
• The delivery window cannot be modified. If you cannot meet your delivery time window the appointment will be rescheduled for a later date.

Upon delivery, please inspect your item(s). A recipient at least 18 years of age must sign for delivery to be completed. Please note any damage to the item or packaging on the delivery paperwork.

Delivery is subject to clear, safe access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.  Please check the measurements to make sure access will be available. In the event suitable access is not available, the delivery agent reserves the right to terminate delivery. Should this occur, the purchaser must contact Costco.ca for a refund. 

Extraordinary delivery conditions may require an additional fee to be paid to Costco.

For more information about this product, the warranty or for replacement parts, call the Multinautic® Customer Service Centre at 1-800-585-1237 or e-mail info@multinautic.com.

The carrier will call to set up a delivery appointment, please include a daytime phone number in the shipping information at the time of checkout.

Standard shipping via common carrier is included in the quoted price. Carrier will call to set up a delivery time. Extraordinary delivery requirements may necessitate an additional fee to the carrier. The estimated delivery time will be approximately 10 - 15 business days from the time of order.