Champion 9375 Watt Dual Fuel Portable Generator with Electric Start

Not Included: Placement in your room of choice, removal of packing materials, assembly and haul away.
Included Services: Threshold Delivery. This service delivers to your first dry area such as a garage or covered porch.

Preparing for Your Delivery

Delivery Date Details: 
Appointment scheduled during checkout? Appointment is scheduled, see Delivery Time Window Details below.
Appointment not scheduled during checkout? (Estimated Delivery Date provided)

• Once the product has shipped, you will receive a ship confirmation email.
• To schedule your delivery, click the “Schedule Appointment” link from your ship confirmation email and follow the online scheduling steps.
• Deliveries must be scheduled within 30 days of receiving your ship confirmation email. If the order is not scheduled within this timeframe the order may be cancelled and refunded.
• Our Partner Carrier will contact you by phone and/or email after 3 business days from the ship date to schedule an appointment in the event you do not schedule your delivery online. This may delay your delivery.
• Available delivery dates vary by region, Monday to Saturday.

Delivery Time Window Details:

• Your 3-hour delivery window will be provided to the phone number in the shipping address the day prior to delivery by 8:00 pm Local Time.
• Delivery windows will be scheduled between the hours of 7:00 a.m. and 7:00 p.m. (May vary by region).
• The delivery window cannot be modified. If you cannot meet your delivery time window the appointment will be rescheduled for a later date.

Upon delivery, please inspect your item(s). A recipient at least 18 years of age must sign for delivery to be completed. Please note any damage to the item or packaging on the delivery paperwork.

Delivery is subject to clear, safe access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.  Please check the measurements to make sure access will be available. In the event suitable access is not available, the delivery agent reserves the right to terminate delivery. Should this occur, the purchaser must contact Costco.ca for a refund. 

Extraordinary delivery conditions may require an additional fee to be paid to Costco.

Standard shipping via common carrier is included in the quoted price. The estimated delivery time will be approximately 7 - 10 business days from the time of order.

"Threshold" Delivery service provides delivery to the first dry area such as a garage, covered porch or just inside the exterior door of the building. This service does not include set up, assembly of items, haul away or removal of packaging materials.

1. Your item will be shipped to a local delivery terminal.
2. Once your order arrives at the local Delivery Terminal, the terminal will call you to schedule a delivery appointment.

• Deliveries are made between the hours of 7:00 a.m. and 7:00 p.m. Monday through Friday (may vary by region) and will be scheduled as a 4-hour window.

3. Your item will be delivered to the threshold of the building.
4. Upon delivery, please inspect your item(s). You will be required to sign a Proof of Delivery receipt. Please note any damage to the item or packaging on the delivery receipt or, if refusing delivery due to damage, please note "refused due to damage" on this receipt.
5. A signature is required for all deliveries; the driver is unable to complete delivery without a signed delivery receipt.
6. Please include a daytime phone number in the shipping information at the time of checkout.

Extraordinary delivery conditions may require an additional fee to be paid.

SHOP CONFIDENTLY

We are committed to offering the best value to our members, with a risk-free 100% satisfaction guarantee on your membership and merchandise with some exceptions and limitations*. If you have questions about your membership or products you've purchased at Costco, please visit the membership counter at your local Costco or Contact Customer Service.

*Certain items are not available for return or refund or may have limitations on their eligibility for return or refund. View Costco’s Return Policy, found in the Membership Conditions and Regulations for details.

Costco.ca products can be returned to any of our more than 800 Costco warehouses worldwide.

Costco Technical and Warranty Services
Free technical support exclusive to Costco members for select electronics and consumer goods.

How To Return Costco.ca Orders