This item is subject to some delivery restrictions. Please proceed to checkout to verify if delivery is available to your postal code.

White Glove is included in the quoted price.  This service provides delivery to the Room of Choice in the home with a clear path. The service also includes packaging removal and basic assembly. 

Preparing for Your Delivery

Delivery Date Details: 
Appointment scheduled during checkout? Appointment is scheduled, see Delivery Time Window Details below.
Appointment not scheduled during checkout? (Estimated Delivery Date or Time Frame provided)

• Once the product has shipped, you will receive a ship confirmation email.
• To schedule your delivery, click the “Schedule Appointment” link from your ship confirmation email and follow the online scheduling steps.
• Deliveries must be scheduled within 30 days of receiving your ship confirmation email. If the order is not scheduled within this timeframe the order may be canceled and refunded.
• Our Partner Carrier will contact you by phone and/or email after 3 business days from the ship date to schedule an appointment in the event you do not schedule your delivery online. This may delay your delivery.
• Available delivery dates vary by region, Monday to Saturday.

Delivery Time Window Details:

• Your 3-hour delivery window will be provided to the phone number in the shipping address the day prior to delivery by 8:00 pm Local Time.
• Delivery windows will be scheduled between the hours of 7:00 a.m. and 7:00 p.m. (May vary by region).

Upon delivery, please inspect your item(s). A recipient at least 18 years of age must sign for delivery to be completed. Please note any damage to the item or packaging on the delivery paperwork.

Delivery is subject to clear, safe access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.  Please check the measurements to make sure access will be available. In the event suitable access is not available, the delivery agent reserves the right to terminate delivery or deliver your order to the first dry area such as porch, or garage. If your delivery is terminated, the purchaser must contact Costco.ca for a refund.

Extraordinary delivery conditions may require an additional fee to be paid to Costco.

"Threshold" Delivery service provides delivery to the first dry area such as a garage, covered porch or just inside the exterior door of the building. This service does not include set up, assembly of items, haul away or removal of packaging materials.

1. Your item will be shipped to a local delivery terminal.
2. Once your order arrives at the local Delivery Terminal, the terminal will call you to schedule a delivery appointment.

• Deliveries are made between the hours of 7:00 a.m. and 7:00 p.m. Monday through Friday (may vary by region) and will be scheduled as a 4-hour window.

3. Your item will be delivered to the threshold of the building.
4. Upon delivery, please inspect your item(s). You will be required to sign a Proof of Delivery receipt. Please note any damage to the item or packaging on the delivery receipt or, if refusing delivery due to damage, please note "refused due to damage" on this receipt.
5. A signature is required for all deliveries; the driver is unable to complete delivery without a signed delivery receipt.
6. Please include a daytime phone number in the shipping information at the time of checkout.

Extraordinary delivery conditions may require an additional fee to be paid.