“Room of Choice” Delivery service provides delivery to the Room of Choice in the home with a clear path.

1. This service does not include set up or assembly of items.
2. Your item will be shipped to a local delivery terminal.
3. The delivery terminal will call you when your item arrives to schedule a delivery appointment. Deliveries are made between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday and will be scheduled within a 4-hour window.
4. Delivery is subject to suitable access that allows for delivery to be made without damaging the purchaser's property, the product, or jeopardizing the safety of delivery personnel. Please check the measurements to make sure access will be available. In the event suitable access is not available, the delivery agent reserves the right to terminate delivery. Should this occur, the purchaser must contact Costco.ca for a refund.
5. Your item will be delivered in-home to room of choice and will include removal of all packing materials, except on products requiring assembly.
6. Upon delivery, please inspect your item(s). You will be required to sign a Proof of Delivery receipt. Please note any damage to the item or packaging on the delivery receipt or, if refusing delivery due to damage, please note “refused due to damage” on this receipt.
7. A signature is required for all deliveries; the driver is unable to complete delivery without a signed delivery receipt.
8. Please include a daytime phone number in the shipping information at the time of checkout.

Extraordinary delivery conditions may require an additional fee to be paid.