Every HomePod comes with a one-year limited warranty and 90 days of technical support. AppleCare+ for HomePod extends your coverage to two years from your AppleCare+ purchase date and adds unlimited incidents of accidental damage protection, each subject to a $19 service fee plus applicable tax for HomePod mini or a $49 service fee, plus applicable tax for HomePod.* In addition, you’ll get 24/7 priority access to Apple experts by chat or phone in English.
Service and support, all in one stop
- 24/7 priority access to Apple experts by chat or phone in English
- Mail-in repair: Mail in your HomePod using a prepaid shipping box provided by Apple
- Carry-in repair: Take your HomePod to an Apple Store or other Apple Authorized Service Provider
- Express Replacement Service: Apple will ship you a replacement device so you don't have to wait for a repair*
Hardware coverage that even covers accidents
- Your HomePod
- Unlimited incidents of accidental damage protection, each subject to a $19 service fee plus applicable tax for HomePod mini or a $49 service fee, plus applicable tax for HomePod
Answers to all your Apple software questions
- Software support for AirPlay 2 and the Home app
- Connecting to wireless networks
Legal
AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. Purchase of the plan is not required to purchase HomePod. AppleCare+ is subject to acceptance of the Terms and Conditions. For complete details, see terms at apple.com/legal/sales-support/applecare/applecareplus.
For Quebec customers, please read Quebec Consumer Protection Act at apple.com/ca/go/app.
* Service coverage is available only for HomePod that is defective in materials or workmanship. Accidental damage means physical damage from handling due to unexpected and unintentional events. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.
Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
Service coverage may be subject to certain restrictions.